Privacy Policy
Privacy Policy
Last updated: 01/20/2026
This Privacy Policy explains how HK XIANWEI E-BUSINESS LIMITED (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you visit or make a purchase from www.modaporter.com (the “Site”).
By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We Are
Company Name: HK XIANWEI E-BUSINESS LIMITED
Registered Address:
FLAT/RM D07, 8/F, Kai Tak Factory Building
No. 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong
Website: www.modaporter.com
Contact Email: wayne@dramapapa.com
We are responsible for handling your personal information in connection with the Site and our services.
2. Information We Collect
We collect information in order to process your orders, provide customer service, improve our Site, and comply with legal obligations.
2.1 Information You Provide Directly
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Order & Account Information
- Name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
- Order details (products purchased, size, price, date, etc.)
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Payment Information
- Payment method details are processed by third‑party payment providers.
- We do not store your full credit/debit card number or CVV on our servers.
- We may receive limited information such as payment status and transaction ID.
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Customer Service & Communication
- Information you provide when you contact us by email or through any contact form
- Your messages, requests, and any attachments (screenshots, photos, etc.)
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Marketing & Reviews (if applicable)
- Your email address and preferences if you subscribe to newsletters
- Product reviews, ratings, or feedback you choose to submit
2.2 Information Collected Automatically
When you use the Site, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Language and approximate location (country/region)
- Referring and exit pages
- Pages viewed, clicks, time spent, and other usage data
This information is typically collected via cookies and similar tracking technologies.
3. Cookies & Similar Technologies
We use cookies (small text files placed on your device) and similar technologies to:
- Enable basic functions (shopping cart, login, checkout)
- Remember your preferences (such as language or currency)
- Analyze how visitors use our Site and improve performance
- Support marketing and advertising (where applicable)
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect some functions of the Site (for example, the ability to keep items in your cart).
4. How We Use Your Information
We use your information for the following purposes:
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Order Processing & Delivery
- Process and confirm your orders
- Arrange shipping and delivery
- Provide order updates and related notifications
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Customer Support
- Respond to your questions and requests
- Handle returns, refunds, and exchanges
- Resolve issues and provide after‑sales service
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Account & Site Management
- Create and manage your account (if account functionality is provided)
- Maintain and improve the Site’s functionality and security
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Marketing & Personalization (where permitted)
- Send promotional emails, newsletters, and special offers if you have opted in
- Show relevant content or recommendations based on your browsing and purchase history
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Security & Fraud Prevention
- Detect and prevent fraud, abuse, or illegal activities
- Protect our rights, property, and safety, and that of our users or others
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Legal & Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and enforce our terms and policies
We process personal data based on legal grounds such as: performance of a contract (e.g., fulfilling your order), legitimate interests (e.g., improving our services, preventing fraud), compliance with legal obligations, and your consent (e.g., for certain marketing or cookies where required by law).
5. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Service Providers
- Payment processors
- Shipping and logistics partners
- IT, hosting, analytics, and customer service providers
- Email and marketing tools (for sending permitted communications)
These third parties are only allowed to use your information as necessary to provide services to us and must protect it appropriately.
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Legal & Regulatory Authorities
- When required by law, court order, or government authority
- To protect our legal rights or investigate suspected wrongdoing
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Business Transfers
- In connection with a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the business. We will take reasonable steps to ensure your privacy rights are protected.
6. International Transfers
Our operations and service providers may be located in different countries. As a result, your personal information may be transferred to and processed in countries outside your own, which may have different data protection laws.
Where required by law, we take appropriate measures (such as contractual safeguards) to help protect your information when it is transferred internationally.
7. Data Retention
We keep your personal information only as long as necessary for the purposes set out in this Privacy Policy, including:
- Fulfilling your orders and providing services
- Maintaining business and tax records
- Complying with legal obligations
- Resolving disputes and enforcing agreements
When we no longer need your information, we will delete or anonymize it, where technically feasible.
8. Your Rights & Choices
Depending on your country or region, you may have certain rights regarding your personal information, such as:
- Access: request a copy of the personal data we hold about you.
- Correction: request that we correct inaccurate or incomplete data.
- Deletion: request deletion of your personal data in certain circumstances.
- Restriction: ask us to limit how we process your data in certain situations.
- Objection: object to specific processing activities, including direct marketing.
- Data Portability: request your data in a structured, commonly used format (where applicable).
- Withdraw Consent: where we rely on your consent (e.g., certain marketing), you can withdraw it at any time.
To exercise these rights, please contact us at wayne@dramapapa.com with enough information to identify you and your request. We may need to verify your identity before responding.
8.1 Marketing Communications
If you receive marketing emails from us, you can:
- Click the “unsubscribe” link at the bottom of any marketing email, or
- Contact us at wayne@dramapapa.com and request to be removed from our mailing list.
You may still receive non‑marketing emails related to your orders or important updates about our services.
9. Security
We implement reasonable technical and organizational measures to protect your personal information, such as:
- Using secure (SSL) connections where appropriate
- Working with reputable payment providers
- Limiting access to personal data to authorized personnel only
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Children’s Privacy
Our Site is not directed to children under 13 years of age (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us. We will take steps to delete such information where required by law.
11. Third‑Party Websites & Services
Our Site may contain links to third‑party websites or services (such as payment platforms, social media, or logistics tracking pages). We are not responsible for the privacy practices or content of those third parties.
We recommend you review the privacy policies of any third‑party sites you visit or services you use.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
- We will post the revised version on this page.
- The “Last updated” date at the top will be changed.
Changes will apply from the date they are posted. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
HK XIANWEI E-BUSINESS LIMITED
Address: FLAT/RM D07, 8/F, Kai Tak Factory Building
No. 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong
Website: www.modaporter.com
Email: wayne@dramapapa.com
We will do our best to respond within a reasonable time and in accordance with applicable laws.