Privacy Policy

This Privacy Policy explains how Modaporter, operated by HK XIANWEI E-BUSINESS LIMITED, collects, uses, and protects your personal information when you visit our website and use our services.

By using our website, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

Contact details: name, email address, shipping address, phone number
Order details: products purchased, payment method (non‑full card data), billing address
Messages: emails or other communications you send to us (e.g. customer service inquiries)

1.2 Information Collected Automatically
When you visit our website, we may automatically collect:

Device and browser information (IP address, browser type, operating system, language settings)
Usage data (pages visited, time and date of visit, clicks, referring/exit pages)
Approximate location (based on IP, where applicable)

1.3 Cookies & Similar Technologies
We may use cookies and similar technologies to:

Remember your preferences and shopping cart
Analyze website traffic and performance
Improve user experience and our services

You can manage cookies through your browser settings, but disabling certain cookies may affect some website functions.

2. How We Use Your Information

We use your information for purposes including:

Order processing and fulfillment
- Processing payments
- Shipping and delivering your orders
- Sending order confirmations, shipping updates, and related notifications
Customer support
- Responding to your inquiries, requests, or complaints
- Providing after‑sales service
Website operation and improvement
- Maintaining and improving our website, products, and services
- Analyzing how visitors use our site to optimize user experience
Security and fraud prevention
- Detecting and preventing fraudulent or unauthorized activities
- Protecting our rights, property, and safety and those of our users
Legal compliance
- Complying with applicable laws, regulations, and legal requests

If we intend to use your information for any purpose not listed above, we will inform you and, where required, obtain your consent.

3. Legal Bases for Processing (Where Applicable)

Depending on your location, we may process your personal data based on:

Performance of a contract (e.g. to fulfill your order)
Compliance with a legal obligation
Our legitimate interests (e.g. improving services, preventing fraud), provided they do not override your rights
Your consent, where required (e.g. certain marketing communications, cookies)

4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service providers and partners
- Payment processors
- Logistics and shipping companies
- IT, hosting, analytics, and customer service providers

These third parties only access the information necessary to perform their services and are expected to protect it appropriately.

Legal and regulatory authorities
- When required by law, regulation, legal process, or governmental request
- To protect our rights, safety, or property, or that of our users or others
Business transfers
- In connection with any merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to this Privacy Policy or a similar standard of protection.

5. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries outside your own, which may have different data protection laws.
We take reasonable steps to ensure that your data is treated securely and in accordance with this Policy and applicable law.

6. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

Encrypted connections where appropriate
Restricted access to personal data
Use of reputable payment and hosting providers

No method of transmission or storage is completely secure, but we work to safeguard your data as much as reasonably possible.

7. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes described in this Policy
Provide our services to you
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymize it in a reasonable manner.

8. Your Rights

Depending on your jurisdiction, you may have rights such as:

Access: request a copy of the personal data we hold about you
Correction: request correction of inaccurate or incomplete information
Deletion: request deletion of your personal data (subject to legal exceptions)
Restriction: request restriction of certain processing
Objection: object to certain types of processing (e.g. direct marketing)
Portability: request your data in a structured, commonly used format

To exercise your rights, please contact us using the details in Section 11. We may need to verify your identity before processing your request.

9. Children’s Privacy

Our website and services are not intended for children under the legal age of majority in their jurisdiction, and we do not knowingly collect personal information from such children.
If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove the information.

10. Third‑Party Websites

Our website may contain links to third‑party sites or services.
We are not responsible for the privacy practices or content of those third‑party websites. We encourage you to review their privacy policies separately.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

HK XIANWEI E-BUSINESS LIMITED (Modaporter)
Email: wayne@dramapapa.com

We will do our best to respond within a reasonable time.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the updated Policy.